1. Introduction

- U Travel Asia, managed by DO Urbanology Outlet, is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy explains how we collect, use, and protect the personal information you provide while using our online booking platform.

2. Information We Collect

- Personal Information: When you make a booking through our platform, we collect personal information such as your name, contact details (email address and phone number), and payment information.
- Travel Information: We collect details of your transfer service, including pickup and drop-off locations, travel preferences, and any additional requests.
- Usage Data: We collect data about your interaction with our platform, including IP addresses, browser types, and device information for analytics and security purposes.

3. How We Use Your Information

- Booking and Fulfillment: Your personal and travel information is used to process your booking, assign a driver, and ensure that your transfer service is carried out as requested.
- Communication: We use your contact information to send you booking confirmations, service updates, and any necessary notifications related to your transfer service.
- Payment Processing: Your payment details are used to process transactions securely through our payment service providers.
- Analytics and Improvements: Usage data is analyzed to improve our platform, optimize our services, and provide a better user experience.

4. Information Sharing

- With Drivers: Your personal and travel information will be shared with the driver assigned to your booking for service purposes. Drivers receive your name, contact details, and pickup/drop-off locations.
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist in processing payments, handling customer service, or improving our platform.
- Legal Compliance: We may disclose your information if required by law, regulation, or court order to protect our rights, safety, or the safety of others.

5. Data Security

- We take appropriate technical and organizational measures to ensure the security of your personal information. This includes encryption of sensitive data, secure storage practices, and regular security assessments.

6. Cookies and Tracking Technologies

- Our platform uses cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and deliver personalized content. You may opt to disable cookies in your browser settings, though this may affect your experience on our platform.

7. Retention of Data

- We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by law. Once the retention period has expired, your data will be securely deleted or anonymized.

8. Your Rights

- Access and Correction: You have the right to access the personal information we hold about you and request corrections if necessary.
- Deletion: You may request that your personal information be deleted, except where we are legally obligated to retain it.
- Opt-Out: You can opt out of receiving marketing communications by following the instructions provided in the communication or contacting us directly.

9. Changes to This Policy

- U Travel Asia reserves the right to update or modify this privacy policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our platform after changes have been made constitutes acceptance of the revised policy.

10. Contact Us

- If you have any questions or concerns regarding this privacy policy or how your data is handled, please contact us at info@u-travel.asia or +601162224678.

By using the U Travel Asia platform, you agree to the terms outlined in this privacy policy.

Privacy Policy